Amazing manager and team - Service Operations Analyst Kapsch Employee Review

5.0
4 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- Hamza Mukadam was a pleasure working under, up there for the best manager I've ever had - The team was super friendly and social - Flexible and WFH - Good location - Car park

Cons

- Shift work was sometimes a pain when re-adjusting to sleep and other commitments

Explore other reviews about Kapsch

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

The North American CEO Genuinely cares about the well being of the employees and made it clear that work life balance was to be respected. They publicly disclosed their vacation time they took to encourage people to catch up. The work was interesting and Kapsch is always on the bleeding edge of technology implementation in the North American Market. Every project manager I worked with on Tolling and Traffic was made me want to learn how to operate on their level. Kapsch was very inclusive, I was provided a pride version of the email signature in 2021 and was never pressured to change it to appease customers. I deeply appreciated that,

Cons

The workload can be demanding as the headcount has not caught up to pre pandemic levels caused by delays in project awards as funding dries up.

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong leadership and culture, growth opportunities, good benefits including unlimited PTO

Cons

Lack of innovation, company is not agile

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