Incompetence and just overall poor management. - Coordinator Kaplan Employee Review

2.0
19 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Teaching at Kaplan is a good part time job for students in either college or grad school. Decent number of hours each week. I taught about 8 hours each week during classes but then around 40 during break. Starting pay of $22 per hour is not bad comparatively and you use to be able to move the pay scale pretty quickly.

Cons

Bad management at all levels beyond center academics; primarily due to incompetence but also just poor management structure and poor human resource management. Full time employees are all over worked and under paid. Cost cutting across the company means most employees do the job of three positions. Recently froze employee salaries, banning merit raises unless under "special" circumstances. Focus too much on the business (i.e. making more money) rather than improving the product or the service.

Explore other reviews about Kaplan

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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