Great people in the department I worked in; I don't know anything about the other departments, however. - Intern Kaiser Permanente Employee Review

5.0
24 Jun 2010
Recommend
CEO approval
Business outlook

Pros

-Although I was only a basic, administrative intern dealing with filing, faxing, printing, etc, the very nice, kind of hippy-ish people made it a great place to work with; I really liked interacting with them, and they very much went out of their way to make me feel welcome all the time. Then again, it is Portland, Oregon, and that's just the way it is. -As I said, I only did menial work, as expected as a first-time intern, but every time I finished a job the employees went out of their way to thank and congratulate me to the point where I was blushing; again, they are very, very nice. I can see an East-Coaster being a little uncomfortable with this kind of culture, though, because I've also worked in NYC as well and currently live in Jersey. I've heard people, especially people from NYC, freak out about Portlanders. Get used to it. -I spent a lot of time observing the culture within the department. The head of the department was very respectful towards the workers and always took their input into account, while also being firm when needed. There was minimal corporate drama, although I could plainly see two people really did not get along. But what's that in a group of great people? -They spend a LOT of time having group conferences and giving/ getting feedback and thinking about ways to innovate, do a better job, do better for clients. For some people this might be a little too much but I liked the fact they believed in their work. -Portland. Great place. I went out and took pictures during my lunch break, some of the best pictures I've taken. Lovely downtown. Nightlife too if you want, though not too much of it.

Cons

-I was bored much of the time. Then again this is not their fault; I did not have a lot of experience, and the department had very specific jobs that I probably was not suited to handle without a lot of training on their part. -The head of the department moved to a new location. Since I constantly kept hearing from the people of the department how the department was so much better, friendlier and a great place to work due to the change in management, I suspect that it may have become less of the place I knew. However I have no knowledge in this matter, just putting it out there; the manager was integral to the department. -I can't speak badly about this location, this department, but frankly I did hear some gossip about unsatisfied employees in other departments due to bad management, etc. Also, I think a LOT of the US knows how KP messed up in California, mainly due to Michael Moore's "Sicko." I think they cleaned up their act some but it did nag my conscience sometimes, it's kind of embarrassing sometimes really, even though I know the OR system is so much kinder and better.

Explore other reviews about Kaiser Permanente

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and supportive team.

Cons

Slow to change and adapt new technologies.

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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