Very difficult place to succeed and move up within. - Case Manager KVC Health Systems Employee Review

1.0
30 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Never a dull moment, coworkers are decent people, vacation pay adds up quickly, you should feel a sense of joy and empowerment if you are doing your job well, since you help children who have endured trauma.

Cons

Low salary compared to the actual hours needed to be completed to meet endless deadlines, insanely high case load counts, lack of support from higher-ups/supervisors, mandatory work days, monthly on-call shifts, no room for growth, dishonesty from higher-ups, low retention rates, endless promises of a better future that never come to be, inability to actually take time off of work, insurance doesn't cover much, but is costly. Most importantly the slogan "people matter" is a not on that pertains to the employees! You shouldn't see coworkers crying daily due to their never-ending work-load,

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KVC Health Systems Response
6y
Thank you for sharing your perspective on being a case manager in Kansas child welfare. We would be curious if you were in your role before or after Oct. 2019, because the environment has changed for the better with the start of the new state child welfare grants that began then. That is because these contracts/grants are more adequately funded and structured to provide several more critical support positions, which is in line with your suggestions. Either way, please know your feedback is very valuable and we agree with many of your suggestions. "People matter" applies first to KVC team members, and we are working to increase employee support through a new multi-year partnership with Gallup around employee engagement. We regret we weren't able to help create the supportive environment you needed and deserved before you moved on, but truly wish you the best going forward.

Explore other reviews about KVC Health Systems

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

KVC has been a rewarding place to work. I have a supportive supervisor, great coworkers, and genuinely enjoy the work I do. The team environment makes a big difference, especially in a setting that can be challenging at times.

Cons

This position definitely requires a strong, adaptable nurse due to the behavioral and psychiatric needs of the patients we care for, but it is meaningful work and has helped me grow both personally and professionally.

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture has transformed dramatically from toxic to accountable, clear, and kind over a decade Strong leadership development (Gallup, Dare to Lead frameworks) Weekly 1:1 supervision means employees know their supervisors well Real internal mobility entry level to director is achievable based on work ethic Mission-driven workforce, people genuinely care about the kids and families they serve High retention most people want to stay and grow within, even when their current role isn't ideal, they will move positions to stay Respectful, psychologically safe environment all opinions welcome Excellent medical/dental/vision benefits; decent 403b match Positive social environment with systems that naturally filter out toxic behavior over time Competitive pay within the nonprofit/mental health sector

Cons

Pay is significantly below for-profit market rates. nonprofit pay scale is a real tradeoff Director role is highly unstructured can feel chaotic, especially in 24/7 locations requiring after-hours work Toxic employees can linger too long the kindness and grace extended to everyone delays removal Some employees stay in roles that aren't a good long-term fit simply because they love the culture Heavy meeting load at director level can crowd out focused, strategic work

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