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KFP Total IT Solutions

Is this your company?

Stay away at all costs - Help Desk Analyst KFP Total IT Solutions Employee Review

1.0
25 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Colleagues are nice and helpful

Cons

The company is currently facing significant organizational challenges. There appears to be a focus on hiring for management positions while reducing helpdesk staff, which raises concerns about maintaining adequate operational support. Additionally, many helpdesk employees are choosing to leave, further impacting the team’s stability. This situation is concerning, especially as field engineers are sometimes sent to sites without the necessary parts, which affects efficiency and service quality.

Explore other reviews about KFP Total IT Solutions

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good working enviroment and full support if required. There is a good level off communication between emplyess and most things you ask for are provided. John is firm but fair and his door is always open.

Cons

There are no real cons.

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

There is no pro's to working at KFP

Cons

Management have no experience in the field of work they deliver projects for. Field Techs are constantly run into the ground. The big boss enforced staff to post good reviews on here to make the company look good. Extremely high turnover of staff, no careers are safe at KFP Management are inappropriate with clients, excessive drinking and making the company look poor. Everybody has to sweeten the big boss for fear of losing their jobs Big boss will use you for what he needs and bounce you out the door the second he's got what he wanted Health and safety isn't a thing here at KFP, nobody has formal training or procedures in place to safeguard field operatives. Your expected to bring your own tools for the job, if your van gets broken into whilst at work the company will NOT reimburse you as this pushes up their insurance premiums. If you need tools, they provide the cheapest poundshop tools. Bullying is extremely common Field Techs aren't trained or hold the correct certification for working on sites

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