Pros
Clients loved me, and I enjoyed helping people. They paid out as expected.
Cons
They suddenly terminated my contract for no reason. I consistently maintained 5-star ratings throughout all 5 years I worked on their platform. I conducted over 1,700 readings and maintained performance metrics that showed I was in their good range, despite their metrics being confusing to understand. They rank advisors low in the listings because they want advisors to pay to be ranked higher. The pay was low, with Keen taking 60% of what clients paid and only paying advisors 40%. Their values are poor, and they do not treat advisors well. They wanted advisors to create a cliffhanger to keep clients coming back, which I refused to do. They want clients to become addicted, and when someone is addicted, advisors cannot give guidance on how to improve their situation, or the Play Fair people will send a warning email to the advisor. There were technical issues with the system not always working properly, especially with the site freezing and advisors being unable to answer to accept a chat session. They always made me feel undervalued, and threatened me when I emailed a client extra information after their session was over to finish helping them. There is deception present among the Play Fair people, a lack of support, and a failure to value the advisors who are gifted and have a big following of clients. While I tried to stay out of what the company is doing so I could focus on clients, it was a horrible experience every time they wanted us to keep clients hooked. I would never recommend Keen to anyone.