Working at KAYAK - Anonymous employee KAYAK Employee Review

4.0
7 May 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

KAYAK has an unbelievably great culture and benefits - free yoga, food, fitness benefits, a professional masseuse who gives neck massages. I felt this is one of the most transparent and open cultures I have ever worked in, and this has to do with the tone the CEO set at the top.

Cons

KAYAK was quick to terminate employees rather than focus on employee development/retention. Frequent terminations often sent shock waves, particularly to more junior staff and left them without a sense of job security.

Explore other reviews about KAYAK

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Super smart team to learn from and very welcoming people - All voices are heard and ideas can be elevated and tested - Positive environment where many people have been with the company a long time and truly care about its success - Sporadic work travel and offsites - Free lunch in office 2 days a week and bagels, snacks, and drinks all the time - In office gym - Parking commuter benefit

Cons

- Reporting tool is specific to the company and can be a bit of a learning curve to figure out, but again, there are really great people to help you! - Multiple offices throughout the world, where team members are spread across or fully remote, so its rare that the entire team would be in one office together for collaboration - No train commuter benefit to coincide with parking benefit

4.0
24 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits: Healthcare had great coverage and affordable monthly payments. I also really appreciated the work-from-wherever policy as well as all the office snacks. Fantastic people: I genuinely loved the people I worked with—they made me feel like I belonged and was appreciated. My manager worked to build me up, something that can't be said for a lot of places. Travel perks: The ability to travel for work made this experience incredibly rewarding.

Cons

Slow mobility: Trying to get promoted felt like a moving goalpost—the expectations changed every six months and made it nearly impossible to get to the next step. Even then, the business was stingy about who gets promoted, which was incredibly discouraging after years of trying to prove myself.

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