A Company that Cares - Anonymous employee Justice Resource Institute Employee Review

has a strong interdepartmental support system

staff to student ratio can be overwhelming

Honestly, the only reason I'm giving this place one star is because of the residents. They deserved people who genuinely cared about them, and a lot of the direct-care staff really did. I also met a few amazing coworkers who made the difficult nights a little easier. The experience taught me a lot as a supervisor, but I learned more from surviving the environment than from the leadership.

This was one of the most stressful places I've ever worked........ Instead of feeling like management wanted employees to succeed, I constantly felt like people were waiting for someone to make a mistake. There wasn't much coaching or support—just criticism after the fact. Expectations seemed to change depending on who you spoke to, and communication between leadership and staff was inconsistent. Working overnight already comes with unique challenges, but it often felt like overnight staff were forgotten unless something went wrong. If you work overnights, don't expect much visibility unless something goes wrong. Overnight staff carry a huge amount of responsibility, but recognition and support felt almost nonexistent. The culture made it hard to feel valued. Recognition was rare, No staff stays, very poor retention and its not the residents' faults. Morale was low, burnout was high, and it's not hard to understand why turnover seemed to be a recurring issue. When good employees leave and the response is simply to replace them instead of asking why they're leaving, that's a leadership problem. It became exhausting constantly feeling like you had to watch your back instead of focusing on doing your job and caring for the residents. I left feeling burned out and disappointed because this could have been a great place to work with stronger leadership and better communication. For a place that's supposed to support vulnerable people, there wasn't enough attention given to supporting the people responsible for caring for them. Eventually, it starts to feel like employees are viewed as replaceable instead of valuable.