Low pay, Dumb sales goals - Sales Associate Journeys Employee Review

2.0
13 Feb 2015
Recommend
CEO approval
Business outlook

Pros

My co-workers were cool and you don't have to wear a uniform unless it's on a weekend during the holiday season.

Cons

The sales goals are kind of ridiculous- they expect you to sell shoes in multiples, meaning if a customer comes in wanting one pair of shoes we are expected to do everything we can to try and convince them to buy at least one more pair, and then we have to pressure people into buying socks or other accessories and the shoe protectant kits. If we don't meet these goals you will be warned, sent home, or fired. The work environment is not laid-back at all, there is a lot of pressure to sell and my coworkers were constantly stressing about their sales goals. On top of that, the way this company treats their managers is terrible; the assistant manager was working 48 hours a week and being paid salary, he said that when he did the math to figure out what he was making per hour, he was hardly making more than minimum wage. The store manager had to work 50 hours per week on salary. And that doesn't include the extra time the assistant manager and manager had to spend on the job, that is just what they were scheduled for.

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5.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
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