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Jones Knowles Ritchie

Engaged employer

Big egos, Medium management skills , Small wages - Anonymous employee Jones Knowles Ritchie Employee Review

2.0
8 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Award winning work, but only if you are lucky enough to get any time dedicated to you by the elusive award winning "global" ECD. - Generally, really driven and devoted colleagues but with the occasional negative/passive aggressive one thrown in for good measure. - They attract great talent, its just a shame they don't know how to keep them. - Great name to have on your CV if you can ignore all of the negativity which ultimately makes it a toxic environment to work in.

Cons

- The culture has become one of putting awards over people. - Too much smoke and mirrors from senior management resulting in lack of trust throughout the whole team. - Dedicated and loyal members of staff are treated with no respect. - You'll fit in if your ego is bigger than your head. - Internal communication is appalling. - Wages lower than industry standard. - They claim to provide an environment where all opinions can be expressed equally and with confidence, but unfortunately, this is not the case, as there are only a hand full of opinions that are actually listened to. - Annual reviews are a shambles, as your feedback isn't followed through with any support in order for you to actually achieve your goals. - Complete lack of understanding of what work/life balance means to staff an who it effects their mental health. - Lack of respect for local employees, with Western staff being favoured.

Explore other reviews about Jones Knowles Ritchie

5.0
9 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- One of the top design studios in NYC/Globally. - Work with major global brands. - Led by industry leading talent.

Cons

- High turnover (likely because of intensive work hours and work dynamic) - Slow project dynamic (1 branding project could take years to be done) - Studio's emphasis is on creative department, not equally across other departments (account, Strat, etc)

2.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Exposure to Major Brands: You’ll get to work with some of the biggest brands in the industry—great for your portfolio and career growth. - Exceptionally Talented Team: Designers and creative specialists are top-notch. - Strong Industry Reputation: Lots of awards and industry notoriety—especially if you're on the right projects.

Cons

- Poor Work-Life Balance: Expect long hours and little personal time. The culture subtly encourages work obsession, and burnout is real. - HR Prioritizes Optics: As other reviews have pointed out, the HR team often seems more focused on protecting the company's image than addressing employee concerns. - Cliquey Culture: The work environment can feel exclusive or political, especially if you’re not part of Design or the Account teams. - Lack of Process: Project Management is expected to drive the work, yet are often overlooked & undervalued. The lack of structure just compounds the chaos.

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