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      Johnson Controls

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      Johnson Controls reviews

      Great benefits overshadowed by new leadership changes - Lead Customer Service Manager Johnson Controls Employee Review

      4.0
      7 May 2026
      Lead customer service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and company perks

      Cons

      New leadership and reduction of force

      avatar
      Johnson Controls Response
      3w
      Thank you for your feedback as a Lead Customer Serice Manager. We’re happy our compensation and benefits are meeting your needs. At Johnson Controls, we strive to offer competitive compensation packages and a comprehensive benefits plan that supports the well-being of our employees. Also, please know that having management that is engaged, responsive and supportive makes all the difference in your career satisfaction. We will share your feedback with the appropriate individuals who can address your issues.

      Explore other reviews about Johnson Controls

      5.0
      22 Apr 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great job that I would totally recommend anyone

      Cons

      Wonderful, wonderful place to work, no complaints

      avatar
      Johnson Controls Response
      1mo
      Thank you so much for sharing your positive experience with Johnson Controls. Your input will help us in our mission to foster the best possible workplace for our teammates.
      2.0
      14 May 2026
      Controls service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, good PTO and benefits

      Cons

      Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

      1
      avatar
      Johnson Controls Response
      1w
      Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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