Pros
Attractive restaurant aesthetic and high-end atmosphere
Exposure to upscale dining and clientele
Can be a good stepping stone to build resilience in a tough service environment
Occasional high-tip nights depending on clientele
Some team members create a sense of camaraderie amidst the chaos
Cons
Extremely toxic and unstable management
Owner exhibits controlling, erratic, and abusive behavior
Favoritism and inconsistency in enforcing rules
No respect for work-life balance
Verbal abuse from managers, especially during high-stress situations
Encouragement of unsafe and unethical practices
Emotionally draining due to unpredictable leadership
Verbal abuse and public reprimands are normalized
Toxic culture where harassment from guests is tolerated
No support system in place for employees dealing with mistreatment
Little to no appreciation or recognition for hard work
Rules and expectations change without notice, leading to confusion and stress
Strong gender bias and lack of respect toward women
Compensation does not reflect the demands and emotional toll of the job