Toxic environment with unrealistic expectations and low pay - Sales Assistant Jewells Employee Review

1.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

nothing but stress and unorganised mess

Cons

Unachivable targets Constant visits resulting in only bad feedback and never fully acknowledging the employees . Not even water available for staff and a tiny chair with a work desk expected to be a back of house . Area managers watching the cctv constantly and invading every single inch of privacy when In store visiting . “Piercing course” is a joke and is not actually a license considering it’s done with a needle , lots of customers fainting and even resulting in seizures which never was taught within the training . The company also has no hr, which is a massive red flag . Any concerns and worries were never solved or raised by anyone . Very low pay for a place selling over priced jewellery and constant complains from customers with piercings going wrong . Expected to trade alone and do 50 things at the same time .

Explore other reviews about Jewells

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and team work

Cons

This company will drive your mental health through the walls. I’ve been a team player throughout my career but it’s unbelievable to work around a CEO who dims your light. They want nothing but a solid working day with shaky foundations that barely hold the business together. There is no love or appreciation with the work you’re producing, I used to love coming to the office but now I count my days. I just hope this company and the executive officer can appreciate the people who shape and build the company. Without us the business would crumble. There are a fair share of hard workers who aren’t recognised for their talents but only judged for their mistakes. If you want grey hair at a young age please apply for a role here.

1.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The people at the time who were smart like me and got out.

Cons

Read the very first review on glassdoor for Jewells and it's 100% correct. My mental health severely declined working for this company with SO many promises made that fell through or fell short. I understood it was a brand new business but it felt mismanaged, no one ever knew what was going on, LACK of communication was severe, constant VM/building updates (yes quite literally pulling walls apart/drilling) occuring during opening times which scared off the customers and caused confusion as to what our brand actually was/represented and don't even get me started on the "training" provided to us to pierce peoples ears. I was told to suck it up and go stick needles in peoples ears/noses/bellys NEVER having done any piercing training on anything but lobes. (I got to pierce two lobes and was told i was good to go) I hope its getting better for the team who is are still there's sake but my gosh is my mental health back to normal after leaving such a disorganised mess. Oh and PS: if you are intraverted, don't look like Molly Mae or don't have an OUT there personality with jazz hands and a fake smile on ur face everyday, you won't get far, even if ur damn good at ur job (top salesperson for instance) Thank gosh i got out when i did...

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