It’s not what they promise and promote - Anonymous employee JetClosing Employee Review
1.0
23 Jan 2021
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
I cannot think of any.
Cons
Management, lack of training, no support for the ops team, lack of employee development, dead end job, pay way below industry standards, the bonuses are insulting
JetClosing Response
5y
Hi, and thank you for taking the time to leave us a review. We are not used to receiving one star reviews and are sorry to hear that your experience working here has been unsatisfactory. We appreciate your feedback and will use it to evaluate existing processes and make improvements to our employee experience. I’d love to schedule time to learn more about your experience at JetClosing and see if we can work towards potential resolutions. If you'd feel comfortable sharing more detail, please contact HR (hr@jetclosing.com) so that we can learn more.
Amazing incredibly hardworking staff and some leadership who went above and beyond for the company. Props to the VP of Sales for taking on the incredibly challenging task of filling in as the interim CEO to keep the business afloat while the company's service model unraveled due to design flaws and high title officer churn. That was some of the most creative problem solving that I've ever seen in my career.
Cons
The service model didn't work. The lesson here was that you can't apply an assembly line process to title and escrow. Each transaction requires true title expertise and incredible attention to detail, one simple mistake can devastate a transaction.