jetBlue a great place to work and to explore the world - Baggage Service Coordinator JetBlue Employee Review

4.0
11 Jul 2008
Recommend
CEO approval
Business outlook

Pros

the ability to be able to fly whenever you want to and whereever you want to (keeping in mind you are flying standby) anywhere in the jetBlue system and virtually anyhwere in the world on any airline that partners with jetBlue, the work environment is great and the support from management and co-workers is better than any job i've had

Cons

The attendance is a little bit strict, the fact that you're going to have to give up your weekends if your seniortiy is not high enough. Working on major holidays, and spending new year's eve at the job. Dealing with Irregular Operations (IROP's as we call them) and dealing with dissatisfied customers.

Explore other reviews about JetBlue

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was great Reasonable Benefits

Cons

Hours are insane On call all the time

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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