Not the great place to work it used to be.. - Server Engineer JetBlue Employee Review

2.0
17 Dec 2008
Recommend
CEO approval
Business outlook

Pros

When I first started JetBlue was an incredible place to work. I had a great team, and really felt appreciated as an employee. The flight benefits are nice. There's a certain level of autonomy that is nice to have, but the lack of direct supervision can be frustrating at times when you need someone to stick up for you.

Cons

Salaries in IT are well below average. If you can't afford to do anything when you get there, what good are flight benefits? IT management continues to make promises that are not kept. Recent initiatives to review salaries and experience were a step in the right direction, that unfortunately missed the mark completely.

Explore other reviews about JetBlue

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The company is really nice and organized

Cons

I Did t have any

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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