Excellent Work Culture - Technical Support Associate Jamf Employee Review

5.0
17 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Jamf software helps businesses succeed with Apple - and the managers, team mates and culture help you the employee succeed in your role. Onboarding gives you the time to dive deep with coworkers and information to be successful in your role. A vibrant and engaged community via Slack/in office keeps people connected. Excellent benefits, paid time off, and opportunities to volunteer.

Cons

Remote work makes communication difficult and forming connections harder than occurs in an office setting. With effort it's possible to overcome this issue - but it takes time.

avatar
Jamf Response
2y
Thank you for your comments! Jamf continues to thrive in a remote work world, but without meeting face to face or having the ability to “bump into” fellow Jamfs in the hallway, we do have to make an extra effort to reach out and engage with other Jamfs. Our internal events committee, leadership, and management teams continue to coordinate virtual and in-office events for Jamfs to connect. We continue to look for new ideas to engage with one another in order to maintain our amazing, flexible and #OneJamf culture.

Explore other reviews about Jamf

5.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, culture, and community drive Jamf. Pay can always be better, but is fair to the market.

Cons

Some growing pains recently, maturing from a start-up to a stable company with new technology, such as AI, competing with internal resources.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are pretty much the only positive at this point. Working hybrid is nice, but pales when we used to be fully remote with no issues.

Cons

The senior managers of Technical Support are driving this org into the ground. Employees are no longer a human, no longer an employee; we are now just numbers. KPI requirements have gotten ridiculous requiring employees to almost literally fight over available work to make ourselves look better. Its a complete sham, a numbers game. There are those of us that are legitimately here for our users and administrators, but the quantity of work has vastly outweighed the quality.

See reviews by: Helpful|Rating|Date|All