Brutal lack of empathy - Anonymous employee Jama Software Employee Review

1.0
10 Aug 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Warm, friendly colleagues. Almost everyone was a good communicator - Good collaboration practices. No one was ever too busy to support someone who was stuck or needed more information - Great benefits and a beautiful office that is comfortable and has lots of space and perks/snacks

Cons

During COVID, the company treated people like robots, expecting the same output in the midst of serious collective trauma. Managers also tended to compare colleagues with wildly different backgrounds and experience sets to each other, instead of examining how skills sets on a team will complement each other and create work assignments in alignment with those skills. There was also a lot of turnover in senior management in 2020, and the incoming leadership were, frankly, bullies.

Explore other reviews about Jama Software

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Great people and strong collaboration across departments - Attentive and supportive onboarding experience - Encouraging environment for new ideas - Supportive and responsive People team - Diverse customers with interesting, meaningful challenges to solve - Great product that is staying current with new technologies - Strong support for remote work

Cons

- Fully remote environment requires strong work habits and discipline - Need to be proactive to stay connected when working remotely

2.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Peers are a true pleasure to work with and it's easy to cross-collaborate.

Cons

Leadership is all-in on AI and confident that they will be the exception to the second wave of regret you see other SaaS companies who adopted earlier expressing. Leadership is demanding faster output and criticizing and eliminating any old guard who flag concerns around the approach.

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