IT | Poor Management and Unrealistic Workload - IT Support Specialist Jacobs Employee Review

2.0
14 Feb 2023
Recommend
CEO approval
Business outlook

Pros

-Many projects and opportunities to take on new projects and learn new technologies -Great relationships among individual contributors within IT

Cons

-Unrealistic expectations from the business that project upon project can be added to IT workload without any additional resourcing; even for temporary project backfill -Failure of middle and senior management in IT to set realistic expectations and champion the companies biggest asset - PEOPLE -Major lack of culture and personal empathy within IT. The company as a whole does well, but this does not extend in IT. -No opportunity in annual review for peer or 360 reviews of management. Many managers are in place by default due to longevity in the company.

Explore other reviews about Jacobs

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong learning environment for entry-level engineers Great exposure to large-scale transportation and infrastructure projects with experienced mentors and structured onboarding. Reputable global firm Jacobs’ strong brand name adds credibility to your résumé and opens doors for future opportunities in both public and private sectors. Good career growth and mobility Clear pathways to move into roles like Project Engineer, Assistant Resident Engineer, or Construction Management with internal postings encouraged. Supportive team culture (project-dependent) Most teams are collaborative, and senior staff are willing to guide junior engineers, especially in inspection and CM roles. Competitive benefits and job stability Solid health benefits, 401(k), PTO, and steadier work compared to smaller consulting firms—especially on long-term public agency contracts.

Cons

Growth pace depends on manager and project Advancement and role expansion can vary widely based on leadership and available opportunities.

1
5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and culture, internal mobility if you’re networked

Cons

Lots of internal process/procedure but to be expected at a large firm

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