Above average benefits/compensation until IT was outsourced to India. - IT Service Desk Analyst Jackson Employee Review

4.0
24 Jan 2021
Recommend
CEO approval
Business outlook

Pros

-Great benefits package that included 3 weeks of PTO after the first year, yearly performance bonuses, profit sharing and up to 6% salary 401k match. In some years, the extras could add up to more than 15% on top of one's salary. -Exposure to emerging technologies and automation. -Great work/life balance. -Relaxed atmosphere. -Nice co-workers and people in general.

Cons

-Communication silos within IT departments -Not a lot of upward mobility if you're not "in" with the upper management team. -Outsourced most of the IT infrastructure/support to India, possibly to get the company ready for sale. However, they at least gave a year's notice, which in my opinion is more than fair.

Explore other reviews about Jackson

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, lots of career development opportunities

Cons

Very low pay, close to min wage

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

401k and a great plan for that with matching

Cons

They often fail to keep talent and ssa is just a labor who makes near minimum wage

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