Racist and Ignorant Staff - Anonymous employee JW Marriott Employee Review

2.0
20 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay depending on age Great opportunity for young adults to get hospitality experience in a large hotel

Cons

Regularly overbooked Guests are entitled and upper management allows staff to be verbally abused by guests High demands and standards without proper training Upper management have zero care for staff moral Zero diversity training or understanding of staff from different backgrounds even though they have international interns Do not handle staff conflict appropriately Racist culture throughout the office even through to the upper management

Explore other reviews about JW Marriott

5.0
14 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everybody I worked with here was great.

Cons

The hospitality schedule doesn't work for me anymore.

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits for Associates with 401k

Cons

The property is under renovation.

See reviews by: Helpful|Rating|Date|All