Lack of HR support and career plan - Anonymous employee JD Power Employee Review

2.0
6 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can represent the consumer and take their voice to make a real impact in an industry.

Cons

No clear career plan, no HR support, poor feedback culture, no recognition, company's culture is unknown.

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JD Power Response
7y
Thank you for your feedback, we are disappointed to hear about your experience and we take your feedback very seriously. Since our separation from SPGi, we have been standing up and building out our HR infrastructure and continually looking for new ways to enhance the organization and the lives of our employees. In 2018, Job Leveling and Job Leveling Guides were introduced globally. Job leveling guides by function are under development and will be available later this year and as they are finalized. Both of these efforts lay the groundwork for managers and employees to have robust career path discussions. Managers and employees have three reward programs to recognize the amazing work accomplished by employees – Power Awards, Tenure Awards and Culture Awards. Check them out on the company’s intranet page. Check out the Learning Center, also on the company’s intranet page, for a complete list of training and development opportunities, and talk with your manager about your specific training needs if you don’t see a course that matches your needs. Our HR Business Partners are always available, please do not hesitate to reach out.

Explore other reviews about JD Power

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

unlimited PTO, supportive managers, flexible schedule, Great benefits

Cons

lots of travel can get exhausting but its still worth it

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JD Power Response
10mo
We are glad to hear you find the role rewarding and enjoy the flexibility, benefits, and support available to you. Travel is a core part of this particular position, and while it can be demanding at times, we’re glad to see you find it worthwhile. Managers are expected to hold regular 1:1s with their teams, and we encourage employees to use these meetings to share feedback, ask questions, and stay connected. We encourage you to speak with your manager or HRBP if these are not already set up as a regular occurrence on your calendar. Thank you, J.D. Power
1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

7
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JD Power Response
1d
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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