Customer service oriented - Anonymous employee JCPenney Employee Review

4.0
27 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Care about customer service, management was kind

Cons

short-staffed and morale wasn't great

Explore other reviews about JCPenney

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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