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      JCPenney

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      JCPenney reviews

      Eh - Customer Service Representative JCPenney Employee Review

      2.0
      1 Aug 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Got out on the floor fast

      Cons

      Didn't teach me a dang thing. I watched maybe two videos and then was sent out to sell millions of dollars worth of jewelry without knowing what I was doing.

      Explore other reviews about JCPenney

      5.0
      4 Mar 2026
      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      laid back work environment for a college student

      Cons

      salary stayed the same throughout the years

      4.0
      2 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hrs, competitive salary, friendly Coworkers, Good bosses

      Cons

      Shoplifting, lazy employees, end of day cleanup always a mess.

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