Good and bad sides to this job - Customer Service Associate JCPenney Employee Review

3.0
18 Sept 2010
Recommend
CEO approval
Business outlook

Pros

working At jc penney is a good experience for a first time job. the training they do is very helpful and the associates are very helpful

Cons

there as no raise at all and got paid 8.40 for two years. yeah its a good job but when your a student and have expenes it gets tough

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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