Enjoyed working at JCP - Anonymous employee JCPenney Employee Review

5.0
18 Sept 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great teams to work with. Large company (smaller now) with lots of different categories to work with. -Above average compensation and benefits package for retail. -I would put JCP as one of the more family oriented retail companies. Every area of the company is different but each area I worked in supported good work life balance. -Company was trying to become more flexible in terms of working from home etc.

Cons

-Excessive turnover in top management made for strategic disconnects over past 10 years. This translated into unclear and ever changing goals and objectives for corporate office and stores. Even for an industry that needs to adapt to change my experience was that big strategic plans changed too often. -

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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