Pros
Excellent benefits for part-time and full-time employees- opportunities for growth and promotion are available meaning that when a position opens up, management looks to promote from within before exploring external options.
Cons
Communication between upper management is minimal; employees are expected to do everything and anything to make a sale, yet a thank you is rarely heard (genuine thank you's, that is). New addition of Sephora inside JCPenney is poorly intertwined- Sephora's great customer service and company values are not introduced to JCP management, therefore the partnership cannot fully be accepted by either side. Store Managers view associates as walking dollar signs, then place the blame on middle and lower level managers when associates turn.