Went downhill fast. - Too Reliant On Credit Applications JCPenney Employee Review

1.0
22 Mar 2012
Recommend
CEO approval
Business outlook

Pros

The employee discount. The ease in engaging customers daily. The variety of merchandise sold and shown in advertisements and commercials.

Cons

Too reliant on credit card applications. If you don't get the 'minimum,' which to the company is an absurd amount especially for part-timers, you don't count as an employee. Lack of communication from management about many crucial things. Understaffing departments. Store doesn't look as presentable as it should because of this. Quality of clothing sold has gone down since I first started working there over 5 years ago.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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