Pros
- It was a good learning experience. I worked as a sales rep in the Vancouver/North Vancouver Superstores selling PC Mastercards. It gave me a chance to build up my resume and attain sales experience. This is a hard job and they fail to mention the difficulty in the interview, hence the high turnover rate and why they hire absolutely any one with a pulse. - Helped me to self-reflect and realize the exact work environment that I did not want to work for in the future.
Cons
- Dated commission tiers, the commission tiers to attain a higher salary were based on a time before the explosion of credit cards, when many regular shoppers did not have the PC Mastercard, and had no idea of the dangers of credit cards. A telling sign of the dated commission tiers was the fact that my supervisor (who was supposed to be the best sales rep of the team) couldn't even achieve the most basic commission tier. I had one of the highest Sales per Hours in the region, approximately 1.05, but I was not rewarded at all for this, instead they cut my salary because of the performances of team members. - Terrible motivation tactics. During my time there, they started to spy on the sales rep on a regular basis (even daily), and they called you every hour to check in on your sales goals. Most of the time the phone calls would be detrimental to your sales results as you would waste 15 minutes arbitrarily going over your sales strategy. Every phone call was exactly the same, with the supervisor giving the same talk every day. - Awful company from top to bottom. The upper management does not give you the slightest consideration, they fail to look at the big picture. Numbers is all that matters to them. As opposed to taking a proactive approach to low sales numbers, they just keep cutting the salaries of the team as a whole. - The lower management and supervisors are the scum of the earth. They relay the commands of upper management, without giving a moments thought into how they should implement the management's ideas .