- Ridiculous pay
- The people they hire are some of the most unqualified, slow people ever with zero experience but are so happy to have a job that they will take it and the company cannot keep anyone so they will hire anyone
- the training sessions are a joke. Since most people cannot even figure out their computers (unqualified to say the least), it takes two hours to even get started with training. Two hours paid for doing nothing
- The trainers are not qualified to be training AT all.
- Half of the class that was hired was gone within the first five days (just to give you an idea what kind of people they hire)
- Also I signed a contract for a certain pay and then they underpaid me. After threatening to call the labor board they finally paid me the difference. This went on for several months. After I quit I had to threaten them again to receive my final pay check
- during listening session we were able to hear the supervisors and employees make fun of the customers and their "stupidity". they were trying to find out who had the most stupid customer on the phone. Very unprofessional!
- The employee we were listening to was so bad at his job and he was supposedly the star employee.
- The upper management and ownership is a complete joke. Calculating, mean, and robbers. Just shut the place down
