Pros
Discount, benefits & PTO are great. Absolute best benefits of any company I've ever worked for actually. Corporate genuinely listens and takes customer suggestions into consideration. Customer service is typically top notch. Great stepping stone when J.crew was at its peak.
Cons
It's all a huge popularity contest when it comes to advancement - hello high school. This is across the board both at 770, through flagship stores and down into the call centers. If you're someone's pet and look the part, you get the job. The quality of the clothing has taken a dive, and prices are rather inflated. although it is good to see the company going back to its roots in its core styling. A bit too late, I'm afraid as it seems they've lost their top tier client.