Pros
PTO time, if you're allowed to take it as you want to and not how you're told to.
Cons
Every 1 star review is on point so there isn't much more that I could add. All management (from the CEO to the Keyholders) needs to reach back and remember what J.Crew stood for before Jenna's big break. That was a time when quality meant something. It was a time when customer service was genuine. Every interaction was honest and not filled with aggressive tactics. Every employee meant something. Teams were built like families. Everyone cared about you and made sure you were set up for success both at work and at home. Quality of life once mattered. There was heart and soul... J.Crew has lost all of this and has become a cold, grey prison where you need to make sure you join the right gang so you don't get shanked by the sociopaths you are surrounded by.