Opportunities to strengthen brand must start from inside. - Senior Merchandise Planner J. Crew Employee Review

3.0
22 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Overall associates and management are pleasant and bring a positive attitude to their work. Office location is in a vibrant part of the city.

Cons

Workforce tends to be young and homogeneous. This can lead to a lot of "group think". Associates with broad experiences elsewhere may find it hard to affect real change for the benefit of the organization.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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