satisfied employee - Clientele Specialist J. Crew Employee Review

4.0
14 Sept 2008
Recommend
CEO approval
Business outlook

Pros

J. Crew does an excellent job of listening to their employees and understanding their customers. Unlike, other retail environments, J. Crew allows sales associates to remain human and interact with customers on a one-on-one level, while maintaining a level of professionalism. The environment created by management is one that creates respect within, and begets respect throughout. Employees have a voice, and whether you want to move up, or voice a concern, matters are always taken into consideration. Of course, the discount is more than fair.

Cons

Anyone who is not in management is subject to "On-call" shifts. These can be 3 to 8 hour shifts and there is no way to know if you are working or not but a mere 2 hours ahead of time.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Really nice working culture, everyone is collaborative and working together. Very low employees turnover

Cons

Pay could be better. Leadership not aligned, lots of changes and stress falling on production to make it haplen

See reviews by: Helpful|Rating|Date|All