A fun company with a fun culture and lots of clothing purchase benefits. - Lead Cashier J. Crew Employee Review

4.0
23 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Good pay. Good management that isn't too strict. Fun people and clothes. Good for people with social skills. Decent chances of promotion if you fit the look and personality of the company.

Cons

Very image conscious. High employee turnover. Recent focus on lower pay and lower customer service than in years past. Few full-time positions. Too much socialization within the company leading to cliques, including management. Too much fraternization between management and employees.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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