sales associate - Sales Associate J. Crew Employee Review

2.0
13 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Discounts, especially on top of sales.

Cons

There was never enough people working. Almost no training at all. We frequently had to run back into the store into inventory to help customers find additional sizes-- which is what we're supposed to do-- but they we'd get yelled at for not being on the floor. Managers expected us to do a million things at once and ask each customer at least a million times if they needed help.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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