Meh - Sales Associate - Stylist J. Crew Employee Review

2.0
18 Apr 2018
Recommend
CEO approval
Business outlook

Pros

- really good discount (50% off 6 wear-to-work items, 50% off sale) - higher pay than minimum (before wage increased) - some really awesome coworkers - some good quality clothes - good break schedules (when they are provided) - employee contests - themed outfit days were fun

Cons

- sales goals were often unrealistic and the pressure that came along with it was too much, especially since there is no commission associated with it - most customers do not want to be spoken to, but management will get angry if you do not bombard customers (sometimes while they have headphones in!!) with info on promotions/etc. - unfair hour distribution, sometimes only getting one 4hr shift per week - during those 4hr shifts sometimes not receiving your 15min break - I understand the loss prevention aspect of it but signing in/our all the Jcrew items you’re wearing + doing bag checks can be annoying - some coworkers were some sharks and would unapologetically poach sales right after they see you helping a customer - sales goals made it difficult to feel comfortable with all coworkers because some were far too competitive - some of the clothing was difficult to sell because you could find identical shirts at H&M or other retailers for signicantly cheaper, and also sometimes the quality was not worth the price - the demographic is one of Jcrew’s biggest failings. The days of preppy, young professional Jcrew are on their way out. Many women come in looking for business clothes and are very disappointed by the lack of options (though the items we do carry are great quality); instead, Jcrew has been focusing a lot on fast fashion/trends but the style is not catering to young people nor older ones and instead it’s a confusing mixture of the two

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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