Sales Associate Review - Sales Associate J. Crew Employee Review

2.0
10 Apr 2018
Recommend
CEO approval
Business outlook

Pros

- Paid a little above city minimum wage - Can request time off (but must be at least 2 weeks in advance)

Cons

- Management has little to no respect for the time of their sales associates. When I was hired, I told them my max number of hours per week (15-20), they said it was fine and what I was likely to get scheduled anyways, but they routinely schedule me for 25 hours (and this week 26.5). I have a lot of work outside of this job that I need to complete (which I had informed them of before joining), and they are not very understanding of their employees other time commitments. We are part-time for a reason. - Management schedules uneven hours. They will schedule 2 or 3 of their employees to ~25 hours a week, while others only get scheduled 10 for no other reason other than the employees who get more hours perform better - but this has no regard to whether or not those employees actually have the time to work those hours. - Management will change your schedule last minute through the app without warning or without telling you. You are expected to check the app for your schedule periodically even after it's released because they might change it without warning. - Management will call frequently to see if you can work a shift that you were not scheduled for, or during your shift, they will pressure you into staying longer (2 hours to 4 hours longer). - Management constantly gossips about their employees.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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