Great experience overall - Senior Customer Success Manager Ivanti Employee Review

4.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great work/life balance 100% remote policy No micromanagement Excellent communication about changes: company updates are communicated in a timely manner Friendly and approachable management Strong team spirit among internal teams No unnecessary KPIs; there is room for creativity, allowing you to let your personality and individual approach shine.

Cons

The CSM team is not yet mature from an organizational and strategic perspective. As Ivanti is facing technical issues when it comes to some solutions, some more than others making the role of the CSM has shifted more toward a fire-fighting mode. Things are improving, but progress is slow, so patience is required.

avatar
Ivanti Response
4mo
Thank you for your feedback and for highlighting the positive aspects of your experience at Ivanti. We appreciate your honesty about the challenges within the CSM team and technical issues. Your input is valuable as we continue to make improvements and support your success.

Explore other reviews about Ivanti

5.0
9 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people. Good benefits and pay. Lots of opportunities for growth. Interesting projects. Great work life balance due to the ability to work remotely.

Cons

A lot of leadership changes recently which can cause for uncertainty as the new leaders are figuring out the company and how they want to move forward.

avatar
Ivanti Response
4mo
Thank you for your positive feedback and for being part of Ivanti over the past few years. We're glad you value the great team, benefits, growth opportunities, and flexible work-life balance. We understand that leadership changes can create some uncertainty, and we appreciate your patience as new leaders get acclimated and define our future direction. Your input is important as we continue to build an even stronger Ivanti together.
1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote first, flexible schedule, great direct manager

Cons

Constant layoffs, horrible leadership, toxic culture, weird reporting structure (HR reporting to legal, IT reporting to Sales Ops, CISO is an Attorney).

See reviews by: Helpful|Rating|Date|All