Disappointing - Enterprise Account Executive Iterable Employee Review

1.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

There are some very intelligent and skilled people here but unfortunately most of them are at the lower levels

Cons

Unfortunately, my experience at Iterable was extremely disappointing. Although the company is a later-stage startup, they still face challenges and growing pains more commonly found at earlier stage companies. There is frequent leadership turnover, no real strategic direction from the executive team, and the culture has significantly deteriorated over the last few years. The company positions itself as one with strong core values when in practice the employee experience is extremely inconsistent with those ideals and very disheartening, discouraging, and disrespectful. I would not recommend working here given the lack of vision, struggling financials, eroding culture and overall divisive atmosphere.

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Iterable Response
6mo
Thanks for taking the time to share your honest feedback. Hearing what’s working and what’s not is how we get better and build a stronger organization. The culture you described isn't what we want or stand for. On the need for clearer strategic direction, a stronger culture, and promoting from within to strengthen management - I hear you. We are actively implementing frameworks like V2MOM and investing in programs like Leadership Labs to address these areas, bringing clarity and investing in our leaders. Our commitment is to ensure this continues to be a place where people feel valued, supported, and rewarded for great work. You indicated you're no longer with us but if you'd be open to connecting with me, I'd welcome hearing from you. Wishing you the best in whatever is next. - Jim Bartolomea CPCO

Explore other reviews about Iterable

5.0
23 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- New CEO and leadership show early signs of moving faster and better decision makers - Remote friendly culture - Competitive pay

Cons

- Average or below par team members get promotions all the time

3
avatar
Iterable Response
2mo
Thanks for taking the time to share your feedback! It’s great to hear that the shift in our leadership and the focus on moving faster is resonating with you. We are committed to building a culture of high performance and ensuring our promotion processes are fair and objective. Our new leadership expectations are a big part of that, designed to give us a shared standard for what "great" looks like at Iterable. I also appreciate your advice on staying close to our customers; that focus is exactly what we mean when we talk about our core value of "running as one." Thanks again for being part of the team and for your honest perspective. -Jim Bartolomea, CPCO
5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Iterable is one of those rare companies where the culture isn't a slide in an all-hands deck. It's something you actually feel every single day. There's a genuine warmth between teams, a "we're figuring this out together" energy that never tips into chaos because the leadership knows how to hold the room. The exec team is sharp, transparent, and treats employees like adults . You get context on decisions, not just directives. What's stood out most is the tangible investment in people: career development conversations that actually happen, managers who advocate for their teams, and a consistent signal that your growth matters beyond your current role. For anyone who's been burned by companies that say the right things but don't follow through, Iterable is different.

Cons

Growth at this stage of the company means priorities shift, and teams need to be comfortable with some ambiguity. Processes are still maturing in certain areas, which can occasionally slow execution. If you need a perfectly structured environment to do your best work, there's an adjustment period. But for the right person, that ambiguity is the opportunity.

2
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Iterable Response
3mo
I really appreciate you sharing such a thoughtful perspective on what it’s like to lead here at Iterable. It’s great to hear that our focus on transparency and "treating employees like adults" is being felt. Providing the "why" behind our decisions is something the executive team takes very seriously. You hit on a key point regarding the trade-off between speed and structure; while we're working hard to mature our systems, I love the mindset that the current ambiguity is actually an opening for talented people to shape our future. We are fully committed to keeping our foot on the gas when it comes to investing in our people and protecting the cultural intentionality that sets us apart. -Jim Bartolomea, CPCO
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