Pros
Some of the people who work for this company are nice, but your mileage will vary depending on who you meet and what service line you work for.
Cons
* Salaries are lower than the average for the industry * Benefits are not that great * Little-to-no bonuses * Very little diversity in my office, which makes it hard for non-white employees to feel like they fit in * No work-life balance (you are expected to do the work of multiple people) * The required town halls are painful to sit through, especially pre-COVID when employees were stuffed into conference rooms * Upper management in client service is often out of touch, does not care about standards, and will do whatever it takes to get their way, even if it means bullying employees from post-op teams *From experience, I know that HR is not there to help you when an issue arises * Have heard nasty rumors about the CEO of North America * High turnover rate since everyone eventually becomes miserable and leaves * Overall, this company is a complete mess and everyone knows it