Integrity with way too many compromises - Anonymous employee Intuit Employee Review

2.0
3 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

That all depends on what you review, survey or article you are reading. But here are a few: - Great front line people - Can be fun, if upper management will leave it alone.

Cons

- Constant reminder that your work can easily be shifter to India - Not considered out-sourced as they built a building out there. - India staff are not nearly the level that they are said to be. - Stagnant pay scales - Ever increasing medical premiums, most years raises don't even cover added medical costs. - Constant shuffle of middle management leaves front line employees always changing directions.

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3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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