How can Intuit be a great place to work, if you never know if you have a job? - Tax Adviser (Seasonal) Intuit Employee Review

3.0
25 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Tax Adviser job is pretty honest work, and you can refuse to commit fraud. It also lets you refuse to violate Treasury Circular 230. You will get great team members and you can encourage and coach each other. Great support tools to help you find the answers for taxpayers.

Cons

Intuit is fixated on the NPS survey question, "Would you recommend TT to a friend?" It is very hard to get excellent from customers who received notices from the IRS that their taxes were wrong. Angry people are the most likely to fill out the survey. Your annual bonus depends on your score on the NPS question.... They don't tell you this in advance, but no one gets the full $5,000. However, most Tax Advisers gets something for a bonus. However, having gotten a good evaluation on my last job at Intuit, I was offered to start back on January 5. To my surprise, last week, I was informed that they were no longer hiring me. They said my skills did not match despite my excellent evaluation.

Explore other reviews about Intuit

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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