Overall Review - Customer Service and Support Specialist Intuit Employee Review

1.0
24 Jun 2016
Recommend
CEO approval
Business outlook

Pros

One to the best reasons to work for Intuit is the various work schedules to choose from and that ability to work from home.

Cons

They are too big! constantly changing score metrics so that it's not how well you do your job but how well you can convince your customer to refer Intuit. It's all about the money and not the people, although that is what they say, but that is not what they do.

Explore other reviews about Intuit

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Cons

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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