Monolithic Company Not Easy to Traverse - Anonymous employee Intuit Employee Review

2.0
16 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits at Intuit are second to none. They offer amazing medical, dental, vision and perks. Only 3 weeks of vacation which is a little weak for this day and age but the onsite gym and cafeteria make your days easy and hassle free. They also offer paid volunteer time every year so you can get some time in doing volunteer work for your favorite charities. There was a lot of anonymity with my role so I felt that I had the freedom to manage my projects the way I wanted to.

Cons

Management does nothing to keep their top talent. It seems like they tend to keep promoting the same undeserving people while others who work their butts off get completely ignored. The company is old so they try to tack Agile on an old waterfall process and it just doesn't work. Intuit talks a great deal about honesty, transparency, and values but when it comes down to it, they only expect that of regular employees. Managers are constantly having secret meetings and you are usually the last person to know when a decision has been made behind closed doors that directly affects your job. The secrecy is maddening. The company in general is so bogged down by process and bureaucracy that it's amazing anything ever gets done. In the end, Turbotax is the bread and butter for this company so if you're not working for that team in any way, then your chances for success are slim to none.

Explore other reviews about Intuit

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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