Pros
Opportunity (forced) to expand your skill set. Not sure uf you want to be a network engineer? You will be, along with resetting passwords and becoming an industry clinical expert. They say the team helps everyone grow. Yes the process is in place and mgmt thinks it works great. Large PARENT company is invested in this small venture, so its prob stable but run very very lean.
Cons
Team knowledge share is a joke. There are a couple long timers who will help when asked, problem is not knowing what to ask and nobody will approach you with opportunity,. You can ask your mgr and then maybe theyll delegate to some who cant or wont, and zero accountability (you feel like youve just been had). Since the turnover is so high the ones with knowledge are stretched thin. One mgr spends his time playing games on his phone all the time, acts approachable, but really, what does this person add? At the end of the conversation you feel like yove been helped until you realize it was all talk, and your mgr/coach put it all back on you. Low salaries, not micromanaged but "eyeballed" all the time. 4+ weeks to get basic equipment to function, then somehow that was your fault and get thrown to the wolves with little experience and only a handful of 1:1 topic specific training. This kind of industry should be a 6 month ramp up. Youre in the drivers seat in 4 weeks, under a doesnt work team problem solving model, having just got all your equipment.