Nice at first then an uphill struggle - Software Developer Interact Employee Review

2.0
11 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Massive free butties on Fridays, gamification scheme which you can give as rewards to employees, friendly folk, social events

Cons

Pay is below other Manchester companies. The main problem for tech staff is the lack of trust to get on with work. The CEO constantly rejected work that met the stipulated requirements, or gave vague ones in the first place and the feature would never meet the imaginery ones 🙄 rework was very common and frustrating for all involved. Another problem was the old code in the solution felt like it was tied together with wool, one little hotfix here could knock something else out and every release involved firefighting and russelling up more and more test cases to the mix. Messy.

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Interact Response
4y
Thanks for taking the time to give us this detailed feedback – it’s tough to read, but extremely useful to help us reflect on where we needed to improve at that point in time. With that said, since the time that you wrote this review we’ve made significant changes to our Engineering processes, team structure, and technical direction – all of which directly address the concerns raised here. We’re now collaborating with more and more teams across the business to define and refine requirements, creating tight, iterative feedback loops for implementations, and are paying down our technical debt. The feedback we’ve had from the team on these changes has been fantastic – we’re now actively fostering an environment of trust, accountability, and excellence across the whole department and the results (both in terms of quality delivered, and team-member satisfaction) speak for themselves. Thanks again for taking the time to write your feedback - we really appreciate it!

Explore other reviews about Interact

5.0
12 Mar 2021
Recommend
CEO approval
Business outlook

Pros

You're selling a product that really stands above the competition and the company provides a very hands of approach to the sales process. The sales teams is really more like a family of highly qualified individuals. Also, management are all former salespeople which is what you want because they understand the ups and downs of sales and they're not pushing unattainable goals and quotas.

Cons

It's really hard to say a lot of bad things about Interact truly. I think the only thing I could say is that Interact is very white male heavy environment but they are currently doing a lot more to change that. I don't really blame Interact for it I think it's the industry to which we exist.

2
2.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Easy worklife balance Great product Good people

Cons

Recent turnover in management There is one AE that goes to all the trade shows and takes all the leads for themselves, and the rest of us are left with nothing. Hard to hit goal when there's no meetings.

1
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