Sit Down, Shut Up, and CALL CALL CALL - Home Loan Specialist I Intelliloan Employee Review

1.0
20 Aug 2019
Recommend
CEO approval
Business outlook

Pros

-If you are looking to become a loan officer this is a direct route to becoming one. -It is cold calling, but they give you pretty good scripts to memorize to make your calls easier. -Free snacks in breakroom (not the best snacks but it is better than nothing) -Management can be helpful if you reach out to them for advice on how to do your job better.

Cons

-They usually don't tell you in the interview that this is a direct route to being a LOAN OFFICER. So basically, you either become a loan officer or get fired before your four months are up. (Four months is the typical timeline for you to become a loan officer). -HEAVY MICRO-MANAGEMENT. If you have to go to the bathroom outside of your 2 ten minute break periods or lunch period, expect a snarky, "You were gone for three minutes." remark from management. Can't eat anything during calling. -They claim the company has a family culture, however if you talk to the person next to you for too long management will snap at you for not taking your job seriously (Hard not to talk to people next to you during times when nobody is answering their phones). -Cold calling. They tell you it isn't cold calling because they are people who inquired their services, but it is in fact cold calling. 99% of the people you call are people who inquired with Lending Tree, not Intelliloan. You will do nothing but cold call the entire time you are there. The only time you will leave your desk (without getting yelled at) is during your two breaks, and during lunch. That's it. -Turnover rate is very high. Whether it be people quitting or getting fired. You will usually do training with a team of new hires, and I can almost guarantee you your team will shrink within a couple weeks. -No phones allowed in building

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Intelliloan Response
6y
Thanks for your review. Times change and we have relaxed many rules, including the cell phone policy and more. We love our new offices in Costa Mesa. Hooray!

Explore other reviews about Intelliloan

5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Professional environment, goal orientated, supportive leadership, everyone works together, coffee and snack bar, company events

Cons

There are none, but will update if needed.

5.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The opportunity to earn as much as you are willing to put effort is priceless. I have worked from the largest servicers in the industry to small and medium size companies for over 22 years. You can earn just as much being a newbie as someone who has worked here for years. I also choose to work for Intelliloan because I can help almost everyone even with challenged credit. It is very rewarding to help as many people as possible. Building repeat clients with our dedicated team finding a way to overcome the challenges that can happen in this industry.Some how Intelliloan finds a way to avoid huge layoffs and sustain in the hard times with a 32 year track record. Job stability is top priorty for me and I have had consistent success here.

Cons

The technolodgy might not match some of the largest companies. You adjust and at the end of day 2 to 3 week closing is all that matters. Some of the larger companies I worked for took 45 to 60 days to close. It is same being this industry with the ups and down due to market conditions. Let's be realistic this industry can be stressful, and worth it when you succeed.

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