1.0
11 Apr 2018
Current employee, more than 3 years
Peoria, IL
Recommend
CEO approval
Business outlook
Pros
the only pro is the staff but the management that is in place now do not know how to run a billing business and want to outsource to India all the work. They will suck any knowledge we have and try and transfer it to the BPO. The new COO has broken our culture and is hiding from staff, i dont know why he even comes to the office as he sits in his office all day and has secret meetings.
Cons
The BPO is failing and we are losing our clients. I think the entire staff has there resumes out in the market as the company will close the office, its just a matter of when.