Pros
A 4x10 schedule is coming to the office the last week of January. There used to be quite a lot of overtime, but that seems like it is going away forever. However, I have heard rumor of an incentive for processors coming sometime in 2024. It's an easy enough job. It is part of a huge conglomerate so there's actually pretty good health plans. As part of the merger, our health plans have dropped quite significantly from last year. For full-time employees, there's decent benefits (4% 401K matching, a fitness club reimbursement). I got sent out to PHX and ATL in 2023 for 5 weeks total. The accommodations were passable, but I really enjoyed being able to travel on the weekends because the rental had unlimited miles. So, I was able to go to Sedona and the Grand Canyon in PHX and visit family I probably would not have seen last year if I hadn't gone to ATL. Because it is a huge company, there are positions that allow you to travel or work remotely for different departments within the company. There are also locations in all 50 states, Canada and overseas as well. So if you're looking to make a big change, they may have something that suits you.
Cons
The wages are pretty middling. There isn't truly a lot of upside. The main system that they use for title processing is ancient. They have made significant improvements to it since I've begun, but they always cause a lot of issues in the beginning. There's a lot of changes going on and they're not necessarily for the betterment of the people at the bottom.